Shipping policy

Where we ship
Glasswisp Beauty ships from the United States. Our main market is the United States, and we also deliver to the countries listed below.

Made to order
Every order is made to order. Production takes about 5–9 business days, and shipping takes about 3–5 business days after that, so most United States orders arrive in about 2–3 weeks. You will receive an email with tracking information as soon as your order ships.

Shipping rates
Flat-rate Standard Shipping:
- United States: US$9.99, and free on orders over US$64.99
- Canada: US$22.00
- All other countries we ship to: US$26.99. The final rate is shown at checkout.

Countries we ship to
- North America: United States, Canada
- United Kingdom & Europe: United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Finland, France, Germany, Greece, Hungary, Ireland, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland
- Middle East: Bahrain, Israel, Kuwait, Oman, Qatar
- Asia-Pacific: Australia, Hong Kong, New Zealand, Singapore

Countries we cannot ship to
We are currently unable to ship to: United Arab Emirates, Saudi Arabia, Malaysia, Indonesia, Italy, Spain, Portugal, Japan, Mexico, Taiwan, Thailand, Vietnam, Turkey, Egypt, Russia, Ukraine, Argentina, Chile, Belize. We also do not currently ship to destinations that are not listed above. Orders placed with an address in a country we cannot ship to may be cancelled and refunded.

Estimated shipping times (after production)
- United States: 3–5 business days
- Canada: 4–7 business days
- Europe: 6–16 business days
- Australia & New Zealand: 8–24 business days
- Other regions: delivery times vary; you will see an estimate at checkout

Please note that these are estimates, not guarantees. Delays can occur due to customs processing, local courier delays, or high shipping volumes, and are outside our control.

Customs & duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Order tracking
Once your order ships, you'll receive a confirmation email with tracking information.

Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer.